These Terms & Conditions apply for bookings within the Algarve made through our proprietary booking engine.
Besides the Algarve, our base, we also offer bookings for car hire for all the rest of Portugal, like Lisbon, Porto, Funchal and other locations in Portugal through a partnership with other companies. With this partnership it is possible to make rentals "collect here, return there" even between Algarve and other regions. Please use the booking facility for Lisbon or Porto in the top menu. The Terms & Conditions that apply are described in this booking facility near each car.
TERMS & CONDITIONS FOR ALGARVE
We are based in Faro airport and we deliver rental cars directly in the Algarve, Portugal.
Besides the international airport of Faro we also deliver our rental cars to customer's accommodation all over Algarve, hotel, villa or resort upon request and subjected to a small surcharge depending on the location as shown in the booking form.
WHAT IS INCLUDED IN THE RATES
Collision Damage Waiver (CDW)
Theft Protection (TP)
24hrs Roadside Assistance
All vehicles are provided with Collision Damage Waiver (CDW) with an Excess
MAXIMUM INSURANCE LIABILITY EXCESS
From EUR 1250.00 - EUR 3000.00 dependant on car groups.
Group A - MCMV, Mini - €1250
Group B - ECMV, Economy - €1250
Group C - EDMV, Economy - € 1250
Group D - EDMD, Economy - € 1250
Group E - EDAR, Economy Automatic - €1500
Group G - CDMV, Compact - €1500
Group G1 - CDMD, Compact - €1500
Group G2 - CDAR, Compact Automatic - €2000
Group H - EWMV, Eco Mid Estate - €1500
Group H1 - EWMD, Eco Mid Estate - €1500
Group I - CDAR, Compact Automatic - €3000
Group J - CWMV, Compact Estate - €2000
Group J1 - CWMD, Compact Estate €2000
Group J2 - CWAR, Compact Estate Automatic €2000
Group K - FMMD, Full Size - 7 Seater - €3000
Group M - FVMD, Mini Bus - 9 Seater - €3000
SUPER CDW TO AVOID THE EXCESS
Group A - MCMV, Mini - €11,00
Group B - ECMV, Economy - €11,00
Group C - EDMV, Economy - €11,00
Group D - EDMD, Economy - €11,00
Group E - EDAR, Economy Automatic - €13,00
Group G - CDMV, Compact - €13,00
Group G1 - CDMD, Compact - €13,00
Group G2 - CDAR, Compact Automatic - €13,00
Group H - EWMV, Eco Mid Estate - €13,00
Group H1 - EWMD, Eco Mid Estate - €13,00
Group I - CDAR, Compact Automatic - €16,00
Group J - CWMV, Compact Estate - €16,00
Group J1 - CWMD, Compact Estate €16,00
Group J2 - CWAR, Compact Estate Automatic €16,00
Group K - FMMD, Full Size - 7 Seater - €23,00
Group M - FVMD, Mini Bus - 9 Seater - €23.00
All additional extras are available on request.
Baby Seat - For children 0 - 13kg (Approx 1 - 12 months) - €5.00 per day
Infant Seat - For children 9kg - 18kg (Approx 9 months - 4 years) - €5.00 per day
Child Booster Seat - For children 15 - 36kg (Approx 4 - 11 years) - €5.00 per day
Navigation System (GPS) - €5.00 per day up to a maximum of €50.00 per rental
Additional Driver - €25.00 per rental
DELIVERY / RETURN
At Faro Airport - Cars can be delivered directly at Faro airport Car Park 4 (P4) at an extra fee of 15,00 Euros or to our office close to the airport (just 3 minutes drive) by taking a shuttle van provided by the company at no extra cost.
To Accommodation - Cars can be delivered to customer accommodation in any location selected in the booking form, subjected to a fee as shown in the total amount in the booking form.
WRONG FUEL IN THE CAR ---- FEE 310.25 EUROS
OUT OF OFFICE HOURS FEE
The Out of Office Hours charge is €35.00 and is applied to pick ups /drop offs within 8pm to 8am.
DRIVER'S LICENSE REQUIREMENTS
Drivers must present their full, valid Driver's License held for at least 1 full year(s) with no major endorsements.
An International Driver's License is required if the driver's national Driver License is in a non-latin alphabet (e.g. Arabic, Chinese, Greek, Russian) and/or for non-EU citizens.
Credit Card is Mandatory.
FAIR FUEL POLICY
Vehicles are provided to customers with not less than 1/4 tank of fuel and must be returned more or less with the same amount. Fuel is non refundable.
MINIMUM AGE - YOUNG DRIVER RESTRICTION
Minimum rental age is 21 years. Drivers under 25 years old have a compulsory fee of €5,00 per day (max 50.00€) for young driver special insurance.
ONE WAY RENTALS
One-Way rental is EUR 15.00 for all our office locations.
CROSS BORDERING AND TERRITORIAL RESTRICTIONS
Cross Bordering is allowed into Spain .
There is a charge of €40.00 for Cross Bordering per rental.
A pre-authorization is required for the excess amount of the vehicle. If a pre-authorization is not left then the purchase of additional insurance is mandatory to reduce the excess on the vehicle to zero. If the excess is not reduced to zero a pre-authorization is required for the reduced excess amount.
There is no refund for early returns.
FINES, PENALTIES AND TOLL CHARGES
You are responsible for the cost of any parking fines, Toll Charges and other penalties incurred whilst the vehicle is contracted to you.
Udrive / Best Deal Lda will pass all the charges on to drivers plus €25,00 administrative expenses.
FLIGHT INFORMATION **VERY IMPORTANT**
For airport pick-ups, it is essential that Best Deal is provided with the correct flight number and arrival time before departure. You can do this either online or by phone. If this information is not available at the time of booking, please ensure that you inform us of it at least 48 Hours prior to your Arrival, via email or by phone. Best Deal can´'t accept any responsibility for a failed rental due to the late/non-provision of this information.
Best Deal Lda will charge €319.80 per Key if key(s) are lost or badly damaged.
RENTAL COUNTER IDENTIFICATION
The renter must produce a valid driver license and a valid credit card. It is your responsibility to check that you have these before travel - and that your license is valid in the country you are visiting. Passport may be required.
Extension(s) to your rental can be arranged at least 24hrs prior to your current contract end date and subjected to availability.
ROAD SIDE ASSISTANCE
24hrs breakdown cover is included in the rates.
We are unable to guarantee a particular make/model of car. The makes/models shown online serves as an example and is for guidance only and may be substituted for an alternative, similar or upgraded car (at no extra cost).
CONDITIONS OF VEHICLE
Vehicles must be returned in the same condition as picked-up/delivered. Normal wear and tear is, of course, acceptable. Excessive staining or internal damage will be charged for at the Best Deal´s valet rates.
**It is your responsibility to check the vehicle thoroughly at pick-up/collection and at return**
Credit card payment is processed when confirming the reservation.
All major credit cards are accepted. Debit cards are also accepted.
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully.
We may email you occasionally abounder special offers and discounts. We always give you the chance to opt-out of future mailings.
We do not trade or share your information with other companies for marketing purposes or any other purposes.
MOTORWAYS TOLL RULES
The Algarve's main motorway, the A22 and some Portuguese motorways with electronic payment, operate an unmanned toll system.
A toll transponder device is available upon collection for an additional charge of 1.85€/day/max18.50€. On top of that the customer will pay the tolls that have used by credit card 48hours after returning the car.Customers wishing to use the device will have to mention it in the delivery of the car under penalty fine in the amount of €25,00 for use of the device without prior activation.
» Centro de Arbitragem de consumo do Algarve, Ninho de Empresas, Edif. ANJE, Estrada da Penha, 3º andar, sala 26, 8000 Faro, Portugal www.consumoalgarve.pt
We reserve the right to alter or change the conditions on our webpage, confirmation email, contract agreement or cancellations, without prior notice.